Privacy Policy
Effective Date: May 09, 2025
1. Information We Collect
a. Personal Information
When you register or use our services, we may collect:
- Name
- Phone number
- Email address
- Delivery addresses
- Payment information (processed securely via third-party services)
b. Usage Data
We collect data related to your use of the App such as:
- IP address
- Device information
- Location data (with your consent)
- App interactions and usage patterns
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process deliveries and transactions
- Communicate with you regarding updates or issues
- Improve our services and customer experience
- Comply with legal obligations
3. Sharing Your Information
We may share your information with:
- Third-party service providers (e.g., payment processors, delivery partners)
- Law enforcement if required by law
- Analytics providers to help us improve our services
We do not sell or rent your personal data.
4. Data Security
We implement industry-standard measures to protect your data, but no system is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict processing
- Withdraw consent at any time
You can manage your data through your account settings or contact us directly.
6. Children's Privacy
Our App is not intended for children under 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the App and will become effective immediately upon posting.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at enquiries@bongoexpressonline.com.
